Category People

Nonprofit work is an endurance sport; empathy is our muscle

I’m about to say something that no self-respecting operations professional should probably ever say. There’s something we and our teams should be spending time on, and whether or not we succeed is completely unmeasurable. It’s about  looking at things from another person’s point of view. This will be nearly impossible to write into annual goals. […]

Four ways to be a better coach: Lessons from one of the best

  It’s performance review time, which always puts me in a reflective mood. I’ve been thinking about how we, as nonprofit leaders, can be better coaches and mentors. Coaching is almost never in job descriptions, and if it is, we usually wrap it up in the vague term, “management.” It’s not hard to understand why […]

Supporting our organizations through uncertain times, when there’s no script

I’ve been thinking a lot about purpose. Maybe it’s because I was on sabbatical earlier this year. Or maybe it’s because I’ve struggled to figure out how to explain what’s going on in this country to my kids, who are seven and ten years old. I’ve been thinking about  what I have to offer, and […]

The Final Frontier: Paying Staff To Bring New People Into Their Orbits

Last week, Star Trek celebrated its 50th anniversary. It’s had me pondering the stars for the first time in years. The last time was in college when I took a course on astronomy. Back then, I was pretty obsessed with figuring out which phase the moon was in. Frequently, my girlfriend and I would be […]