Category Learning

Nonprofit work is an endurance sport; empathy is our muscle

I’m about to say something that no self-respecting operations professional should probably ever say. There’s something we and our teams should be spending time on, and whether or not we succeed is completely unmeasurable. It’s about  looking at things from another person’s point of view. This will be nearly impossible to write into annual goals. […]

New for 2017: Ops Boosts

The other day I was in a juice shop contemplating the various boosts I could add to my beverage. Things like whey protein that were going to make me more energetic, intelligent, witty, able to do complicated yoga poses, more radiant and, if I’m not mistaken, even able to explain the “new math” to my […]

The Final Frontier: Paying Staff To Bring New People Into Their Orbits

Last week, Star Trek celebrated its 50th anniversary. It’s had me pondering the stars for the first time in years. The last time was in college when I took a course on astronomy. Back then, I was pretty obsessed with figuring out which phase the moon was in. Frequently, my girlfriend and I would be […]