Author Archives: thewizardofops

Boost 2: Two-way feedback through 2x2s

If you’re a manager, hopefully by now you have created lots of opportunities to give feedback to the people who report directly to you. We all deserve the opportunity to grow in our roles. But how often do you ask them for feedback? We’re all super nice in the nonprofit sector, and you may be […]

Nonprofit work is an endurance sport; empathy is our muscle

I’m about to say something that no self-respecting operations professional should probably ever say. There’s something we and our teams should be spending time on, and whether or not we succeed is completely unmeasurable. It’s about  looking at things from another person’s point of view. This will be nearly impossible to write into annual goals. […]

Boost 1: Rose Thorn Bud

Ops Boosts: Free (or mostly free) ways to supercharge your nonprofit’s operations How often do you walk out of a brainstorming session and say to yourself, well, now we’ve got a long list of things, but, ugh, what now? Typical brainstorming goes like this. “Ok, everyone, we have to double our outreach, now let’s shout […]

New for 2017: Ops Boosts

The other day I was in a juice shop contemplating the various boosts I could add to my beverage. Things like whey protein that were going to make me more energetic, intelligent, witty, able to do complicated yoga poses, more radiant and, if I’m not mistaken, even able to explain the “new math” to my […]

Four ways to be a better coach: Lessons from one of the best

  It’s performance review time, which always puts me in a reflective mood. I’ve been thinking about how we, as nonprofit leaders, can be better coaches and mentors. Coaching is almost never in job descriptions, and if it is, we usually wrap it up in the vague term, “management.” It’s not hard to understand why […]

Supporting our organizations through uncertain times, when there’s no script

I’ve been thinking a lot about purpose. Maybe it’s because I was on sabbatical earlier this year. Or maybe it’s because I’ve struggled to figure out how to explain what’s going on in this country to my kids, who are seven and ten years old. I’ve been thinking about  what I have to offer, and […]

Long-term strategic planning: R.I.P., or just in need of an upgrade?

At my organization, GEO, we’re about to start multiyear strategic planning. You either just got really excited for us, or you let out a huge groan. Personally, I love long-range planning, but if you were in the latter camp, I get it. Years ago, I attended the American Society of Association Executives annual conference in […]